Privacy policy

Who we are

PlayWowGoal is made and operated by PlayWow ("we", "us"). We decide how the data described below is handled. You can reach us at any time at support@playwowgame.com.

What we collect

Account data

You can play as a guest: we create an account with a generated nickname and an identifier stored on your device. We do not ask for your name, phone number or address. If you choose to add an email account so your rating follows you across devices, we store your email address and a cryptographic hash of your password — never the password itself. You may edit your nickname at any time.

Gameplay data

We store what a match needs and what a ranking needs: your matches, the zones picked in each kick, the result, your ELO rating, league and match history, and your balance of balls.

Technical data

Our servers process your IP address and basic device and app-version information in order to deliver the game, apply rate limits and block abuse. If the app crashes, a crash report is sent to our error-monitoring provider so we can fix it.

What we do not collect

No contacts, no photos, no microphone, no location, no advertising profile, and no payment card details — purchases, if and when they exist, are handled entirely by Apple or Google, who never share your card with us.

Why we're allowed to use it

• To give you the game you asked for. An account, a match, a rating and a history are what the service is; without this data there is no game.
• Our legitimate interest in a fair, working service. Rate limits, anti-cheat checks, crash reports and security logs.
• Your consent, where we ask for it — and you can withdraw it at any time.
• Legal obligations, where the law requires us to keep or produce something.

Who else sees it

We do not sell your data and we do not share it for advertising. A small number of providers process data strictly on our instructions: our hosting and content-delivery provider, our transactional email provider (used only to send account and security messages — confirming your email, resetting your password, telling you when your password was changed, and confirming that your account was deleted; we send no marketing email), and our crash-monitoring provider. If you install the game from an app store, Apple or Google handle the download and any purchase under their own privacy policies.

How long we keep it

• Active accounts: for as long as the account exists.
• Deleted accounts: we mark the account deleted immediately, it disappears from the game and the leaderboards, and the personal data is removed within 30 days. Matches you played may remain in the other player's history in anonymised form — we cannot rewrite someone else's game.
• Crash reports and security logs: up to 90 days.
• Job applications: up to 12 months.

Your rights

You can ask us for a copy of your data, ask us to correct it, ask us to delete it, or object to how we use it. The fastest route to deletion is in the app itself, under Settings. For anything else, write to support@playwowgame.com from the address on your account and we will answer within 30 days. If you think we have handled your data badly, you also have the right to complain to your local data-protection authority.

Children

PlayWowGoal is not directed at children under 13, and we do not knowingly create accounts for them. If you believe a child has an account, write to us and we will remove it.

Cookies

This website uses no tracking cookies, no analytics and no advertising pixels. The only cookie our servers ever set is a session cookie for our own staff on the internal admin panel, which players never see.

Where your data lives

Our servers and providers may process data outside your country. When they do, the transfer is covered by standard contractual clauses or an equivalent legal safeguard.

Changes to this policy

If we change something that matters, we update the date at the top of this page and, for significant changes, tell you in the game before the change takes effect.